📅 Rescheduling

A $250 non-refundable booking deposit is required to confirm all appointments. To reschedule, we require at least 48 hours’ notice. With proper notice, your deposit will be applied to your new appointment date.

All changes must be made by phone or text only.

❌ Cancellations & No-Shows

Cancellations made with less than 48 hours’ notice will result in forfeiture of your deposit. No-shows will incur a $250 fee, required before rebooking.

⏰ Arrival

Please arrive 10–15 minutes early to allow check-in and paperwork. Arrivals later than 15 minutes may be considered a no-show.

💻 Consultations

We offer both virtual and in-person consultations for new patients. Please note: in-person consultations are for planning and may not guarantee same-day treatment.

💳 Payments

We accept: Cash, Visa, MasterCard, Amex, Discover, Apple Pay, and Google Pay. A 3% processing fee applies to all card transactions. To avoid this fee, cash or mobile payments are recommended.

🔒 Refunds

All treatments, packages, and products are final sale. Due to the medical nature of our services, no refunds can be issued.

📝 Agreement

By booking or receiving services at TheLipDoctor Medispa, you confirm your agreement with these policies.